Hydromec inc., a growing company, is looking for an Operational Efficiency Trainer-Technician – Equipment and Technologies for its Dolbeau-Mistassini branch to join a passionate and dedicated team committed to fostering an inclusive, safe and employee-focused work environment
Reporting to the Director of Technical Support, Road Service and Training, you will act as a technical reference for customers and internal teams regarding Ponsse equipment and technologies. Through your field expertise, operational support and ability to train and assist users, you will contribute directly to optimizing our customers’ forestry operations across Quebec.
RESPONSIBILITIES
Technical Support and Operational Assistance
- Assist customers during the commissioning of new equipment.
- Support customers in the digitalization of operations using Ponsse tools (Manager, API, EcoDrive, etc.) as well as other developing solutions.
- Provide technical support related to equipment operation and maintenance.
- Perform field adjustments, calibrations, conditioning and sharpening to achieve desired performance levels.
- Provide technical support to Quebec branches, conduct the necessary research and assist technicians with diagnostics.
- Share diagnostics and identified solutions to support organizational knowledge sharing and continuous improvement.
Training and Skills Development
- Train Ponsse equipment operators in productive and efficient operating methods recommended by Ponsse (Operator Trainer).
- Prepare documentation required for training sessions.
- Train users on Ponsse technologies, including operation, programming and maintenance according to recommended operating methods.
- Deliver system training in classroom settings.
- Train users (customers or forestry companies) on equipment operation and maintenance, both in the shop and in the field.
- In collaboration with the sales and service departments, organize and plan Opti training sessions for customers at various locations according to an annual schedule.
- Provide training and support to colleagues in the Quebec region and contribute to a global support and continuous improvement plan within the organization.
- Travel as required to participate in training sessions.
Documentation, Software and Continuous Improvement
- Manage various Ponsse documents and presentations to maintain current knowledge and stay continuously up to date.
- Deliver presentations on software developed by Ponsse to improve the efficiency and profitability of forestry operations.
Representation
- Participate in the organization and execution of promotional events, demonstrations, trade shows, conferences and other related activities as required.
SKILLS
- Learn and master technologies developed by Ponsse while staying up to date on them, and understand competitors’ strengths and weaknesses in order to highlight our competitive advantages.
- Possess knowledge of past, current and future forestry methods and practices, as well as a strong understanding of forestry operations and their impacts.
- Be comfortable using Microsoft Office software as well as learning and using Ponsse Opti software used in forestry harvesting operations.
- Possess strong communication and knowledge-sharing skills, along with the ability to deliver training effectively.
- Possess good knowledge of mechanics, hydraulics, electricity, electronics and computer systems related to forestry equipment and technologies, considered an asset.
WORKING CONDITIONS AND BENEFITS
Start date: As soon as possible.
Schedule: Full-time, Monday to Friday.
- Avantages sociaux :
- Group RRSP with employer contribution
- Group insurance (health, dental, disability, life) with a 60% employer contribution.
- Access to telemedicine for online medical consultations.
Bonuses and Recognition:
- $1,000 bonus after 12 months of continuous service.
- Recognition for years of service.
- Employee referral bonus.
Professional Development:
- Training and skills development opportunities.
Work Environment and Well-Being:
- Safe, ergonomic, and welcoming workplace.
- Regular social activities and events to strengthen team spirit.R
- Wellness allowance of $200 per year.
Clothing and boots provided.
REQUIREMENTS
Education: Vocational, college or university training in forestry, heavy equipment mechanics or related fields.
Experience: 3 to 5 years of experience in the forestry industry, heavy equipment mechanics or any other relevant experience related to the position.
Travel: Availability to travel frequently throughout different regions of Quebec.
Languages:
- Spoken French: Advanced
- Written French: Advanced
- English: Intermediate
Apply now!
